“Culture isn’t just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.”- Lou Gerstner. Company culture is the backbone of every organization. It can make or break the company. It is the collective image of the company- what it stands for, its mission, vision, how it treats its employees and the likewise. In conclusion, it is the entire behavior of the organization. It pronounces the ways of the organization. We have spoken about the importance of company culture and the types of company culture previously, read more here:
Read more about the types of company culture here
There are a number of reasons why an organization must have a systemized company culture but it all boils down to the simple and most important reason that it saves time, effort and money!
In this blog, we will place focus on a few, practical and proven steps that can help set your business on the road to being effectively systemized. Upscale your business with a systemized company culture.
1. Systematic Approach is a Team Effort
The first step towards creating a fully systemized business is understanding that a systematic approach calls for a team effort. An organization cannot spell success without the joint effort of its employees. It is not enough for the employer to be running the race. It is more of like a relay and each employee passes the baton until the finishing point is reached. Meanwhile, read our blog on team building:
2. Create A Vision Statement
Setting out a long term vision about the business you’re trying to create will help in designing and implementing strategies that will help you to achieve your final goal. There is no point in climbing a mountain if you want to feel the waves. Similarly, there is no point in working hard without proper knowledge of what you want to achieve.
Write this down, and make sure everyone in your business knows about it. This will help in systemizing your company culture.
3. Mission statement
After laying down the vision statement, you know where you want to go, the next step is to lay down the plan on how you are going to reach there. Your mission statement is the road map of how you’re going to achieve your final vision. Mission statements need not essentially be for the business. It can also be laid down for short term goals.
It must be a statement that gives clarity to you, your employees and your customers about what you do, and how you’re going to move forward to achieve your goals.
4. Company Culture Statement
This is where we are stepping into the main area. Laying down a company culture statement helps to create your ‘rules of the game’ what you stand for, how you work, the way you do business, your beliefs as an organization
A good culture statement includes things that are important to you, your employees and your customers, as well as elements that will benefit your business as a whole. This will help in upscaling your business.
5. Be SMART
You have to be careful while curating goals. Goals are the signposts and milestones that will help you to achieve your vision and setting SMART :
- Result oriented
goals will help to keep you focused, and constantly drive your business forward.
The ultimate goal of systemizing your business is to create an organization that works well without you – and putting management systems in place to handle the day to day running of your business is the final piece of the puzzle.
6. Understand that Systems Must Adapt
The most dangerous thing for every organization is saying that we have always done things this way. The world is fast-paced and change is the only thing that is constant. So, organizations must make themselves flexible and not uptight and rigid.
Characteristics of A Great Company Culture
Now how do you know if you have a great culture in place? The following will are points that stand as proof of great company culture:
1. Low Employee Turnover
If you have employees stepping out of your organization very often, it is time to rethink your culture! If your current employees have been around for a long period and if you see them advocating your company as a nice place to work, congratulations, you have aced your company culture. Most people prefer an environment that is not hostile. To read more about employee retention, check out our blog:
2. Happy Employees
This is closely related to the first point. Happy employees do tend to stick around for longer. Employee satisfaction is the positive impact of a great company culture. It is always great to curate a company culture wherein employees can say Yayyy it’s Monday rather than turning blue on Mondays!We have spoken in detail about the thin line of difference between employee engagement and employee satisfaction, you can read it here:
“You have to maintain a culture of transformation and stay true to your values.”– Jeff Weiner
3. Open Communication
Communication is a two-way process. A great Company culture will ensure that there are no secrets within the company and that the employees are never kept in the dark. There should never be any secret agenda. Employees must be informed well in advance about the changes that may occur in the company. An organization with open communication is a characteristic of a great company culture.
4. Diversity is Embraced
No employee feels left out in an organization that has a great company culture. The diversity is appreciated and embraced. As discussed before, systemized company culture is a team effort and it needs the participation and engagement of every employee.
5. Ideas are Everywhere
A great company culture means understanding that great ideas can come from anywhere. Innovation is all about inspiration that can come from any nook and corner of the room. We heard that a teen intern found a new planet within three days of his intern period in NASA. This stands proof to the fact that ideas can come from everywhere. It is not just top-down communication. Now we can draw the connection line between all the points. Open communication, employee satisfaction, engagement and ideas being everywhere.
Having a system in place is always good for every business organization. This will help in keeping the organization healthy and happening. Company culture is of utmost importance to every organization. It is not enough for the company to have a great culture statement, it is important to communicate it to every employee and also to preach what they teach!
Systemizing work processes have become easy with the advancement in technology. There are AI and ML-driven employee experience platforms that are redefining workplaces altogether. If you have a great company culture laid down, hats off and if you haven’t, it’s never too late to do a good thing. Stay tuned to read more interesting articles. Happy reading!