We’re hiring an Infrastructure Engineer with 1–2 years of experience to help keep our systems stable, accessible, and secure across local data center environments, office infrastructure, and cloud-connected platforms. In SaaS, reliability is not just about applications, it’s also about the machines, operating systems, hardware health, access controls, and the day-to-day operational backbone that keeps everything running smoothly.

‍

You’ll work closely with DevOps/SRE, Security, and IT teams to support local infrastructure, system administration, hardware readiness, and operational troubleshooting. This role is primarily focused on data center setup, physical infrastructure, Linux/Windows systems, and hardware lifecycle management, with limited networking responsibilities where needed.

• Support day-to-day infrastructure operations across production and non-production environments
• Manage and maintain physical servers, office systems, hardware assets, and local data center equipment
• Assist with machine provisioning, rack setup, hardware checks, cabling coordination, server bring-up, and replacements/upgrades
• Monitor and troubleshoot Linux and Windows servers, including system health, logs, storage, services, user access, and performance issues
• Handle OS-level operational tasks such as patching, hardening support, reboot coordination, disk usage checks, and service recovery
• Support onboarding and maintenance of infrastructure components such as servers, desktops, laptops, backup systems, and access devices
• Troubleshoot issues related to machine availability, hardware failures, OS boot problems, storage utilization, login/access issues, and basic application reachability
• Maintain asset inventory, infrastructure documentation, SOPs, runbooks, and change logs
• Assist with monitoring and alerting for server health, disk usage, uptime, system load, and infrastructure availability
• Participate in incident response support, triage, issue isolation, RCA inputs, and follow-up fixes
• Coordinate with DevOps/SRE and Security teams to ensure infrastructure changes are safe, documented, and production-ready
• Provide basic support for networking components where required, such as firewall coordination, VPN checks, DNS verification, and connectivity troubleshooting
• Support office and hybrid infrastructure environments, including basic wireless/AP health checks and coordination with networking teams when needed

• 1–2 years of experience in Infrastructure Engineering, IT Operations, System Administration, NOC, or Data Center Support
• Strong understanding of Linux and Windows system administration basics
• Familiarity with physical server handling, hardware troubleshooting, machine setup, and data center/office infrastructure operations
• Comfortable with system logs, OS troubleshooting, process/service management, and basic performance analysis
• Good understanding of storage, disk management, system health checks, backups, and access control basics
• Working knowledge of networking fundamentals such as TCP/IP, DNS, HTTP/HTTPS, and basic routing concepts
• Exposure to at least one cloud platform (AWS / Azure / GCP) is a plus, especially for hybrid infrastructure support
• Understanding of security basics such as access controls, least privilege, patching hygiene, and operational security practices
• Ability to write clear issue reports with reproduction steps, evidence, impact, and resolution details