We are looking for a motivated junior account manager to provide sales support to our customers. You will be assisting our sales team with developing sales and pricing plans, communicating with customers to determine their needs, and conducting research to identify new sales leads.

If you enjoy coming up with effective solutions and working toward achieving goals٫ this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.

• Providing ongoing account support to existing customers assigned by the sales team.

• Informing new and existing customers of promotions, upgraded product lines, and offers.

• Notifying customers of unforeseen delivery delays or other complications, and facilitating suitable interventions.

• Collaborating with the sales team to identify new sales leads and develop sales plans.

• Reporting to sales managers as required.

• Conducting sales research and identifying new sales opportunities.

• Documenting processes and maintaining sales department records.

• Proven work experience as a Junior Account Manager or relevant sales role

• Experience with CRM software (e.g. Salesforce)

• Understanding of sales principles and ability to deliver excellent customer experience

• Strong (verbal and written) communication skills with an ability to build relationships

• Effective presentation and negotiation skills

• High degree of professionalism

• Good time-management skills with a problem-solving attitude

• BSc degree in Business Administration, Marketing or relevant field