Job Description Templates

>

IT Operations Manager Job Description

IT Operations Manager Job Description

peopleHum hero button section curve image

IT Operations Manager Job Description

We are looking for an IT Operations Manager to oversee our company’s hardware, software and computer networks.

IT Operations Manager responsibilities include monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration and system security. If you’re also familiar with data protection regulations and able to juggle multiple projects, we’d like to meet you.

IT Operations Manager Responsibilities:

  • Maintain and optimize local company networks and servers
  • Be responsible for device and password management
  • Oversee data backup and system security operations (e.g. user authorization, firewalls)
  • Manage installations, upgrades and configurations of hardware and software
  • Resolve issues escalated by technicians and engineers
  • Provide support and guidance to stakeholders via help desk
  • Control costs and budgets regarding IT systems
  • Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
  • Develop IT policies and practices

IT Operations Manager Requirements:

  • Proven experience as IT Operations Manager
  • Experience with system installation, configuration and analysis
  • Thorough knowledge of networks and cloud computing
  • Knowledge of data protection operations and legislation (e.g. GDPR)
  • Leadership and organizational skills
  • Ability to manage multiple projects
  • Outstanding communication skills
  • Problem-solving aptitude
  • BSc/BA in Computer Science, IT or relevant field