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Medical Secretary Job Description

Medical Secretary Job Description

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Medical Secretary Job Description

We are looking for a Medical Secretary to support our medical office. Patients, visitors and medical staff will turn to you for information and help with administrative issues.

Our medical secretary should be efficient and well-spoken with experience running a medical office. If you are patient, computer-savvy and can multitask, we’d like to meet you.

Medical Secretary Responsbilities:

  • Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.
  • Interviews patients to complete documents, case histories, and forms such as intake and insurance forms. Compiles and records medical charts, reports, and correspondence using a computer and various software programs. Transmits correspondence and medical records by mail, email, or fax.
  • Schedules and confirms patient diagnostic appointments, surgeries, and medical consultations.
  • Answers telephones and direct calls to appropriate staff.
  • Receives and routes messages and documents such as laboratory results to appropriate staff.
  • Operates office equipment such as voicemail messaging systems, and uses word processing, spreadsheet, and other software to prepare reports, invoices, financial statements, letters, case histories, and medical records.
  • Maintains medical records, technical library, and correspondence files.
  • Performs various clerical and administrative functions such as ordering and maintaining an inventory of supplies.

Medical Secretary Requirements:

  • Proven experience as a medical secretary or similar administrative position
  • Knowledge of medical terminology, regulations and medical office procedures; knowledge of medical coding is strongly desired
  • Experience processing insurance claims
  • Familiarity with basic bookkeeping
  • Knowledge of MS Office, databases and EHR systems
  • Outstanding communication skills
  • Patience and discretion
  • Organizational and multitasking skills
  • High school diploma; additional training in Medical Administration is a plus