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How to make the best out of remote workforce analytics
HR Insights & Analytics

How to make the best out of remote workforce analytics

Sharon Monteiro
May 5, 2023

Remote work analytics is simply an iteration of people analytics. The tools that record it are designed to measure and analyse data generated by employees. And as a form of people analytics, it undertakes a deeply data-driven and goal-oriented method of studying people processes, functions, challenges and opportunities at work in order to elevate these processes and achieve success in business endeavours.

As a professional invested in improving business functions, you understand the need for making decisions that are backed by reliable and accurate data. Moreover, the digital transformations that have taken place in the workplace in recent years have added to the cause of data-backed knowledge with the explosion of intelligent tools. The demand for experts in data analysis is growing and the big data market is expected to reach over $220 billion by 2025.

Data and analytics is always evolving, and so are workplaces. It’s been a year since the world was ravaged by COVID-19, and the pandemic has normalized remote working. Accompanying this normalization is the demand for technologies that enable the management of dispersed employees. Remote work can be associated with higher expectations regarding the employee’s availability, and can thus lead to increased pressure to perform. Therefore, organizations need to adopt tools that can track productivity of teams that work remotely, while also having the visibility on dependencies and blockers so as to facilitate streamlining of work and decreasing the potential for burnout.

Remote workforce management with Huddle

You need a system that supplies real-time data of remote workforce activities, while also enabling you to manage employees efficiently with such data.

Huddle, by peopleHum, empowers organizations to do exactly that. By adopting the agile concept of huddles, you can track and trace tasks, dependencies and hurdles at the employee and the team level. Whether remote or at work, you can get a comprehensive view of your teams tasks and record of activity on a single dashboard.

But, how then does Huddle track remote work analytics? By tracking these 4 key metrics that are made visible on the Huddle Dashboard:

Huddle - 4 Key Metrics

  1. Check-ins

It can be best described as a daily hygiene routine where employees hit ‘check-in’ to record the progress on their daily work.

  1. Objectives Met

As employees check-in to their tasks, this metric records the progress of tasks that have been successfully accomplished or are progressing towards completion.

  1. Blocked

If an employee is struggling to get a task completed, and which is consequently not helping meet target completion goals, then this metric tracks these trends to help teams get on top of the blockages.

  1. Sentiment

During the regular check-ins, employees also record their daily sentiment in the form of expressive emojis. These are tracked to help identify sentiments that can determine the employee’s productivity during the day.

Insights and Reports with Huddle

Under Huddle’s dashboard titled ‘Insights’, you get comprehensive insights and view key trends of team productivity at an individual level. By simply selecting and comparing time periods, you can view trends and instantly identify areas that need improvement. Get details of people who are blocked on the way towards meeting their targets. Understand the performance of the team week by week.

Huddle Insights

The Reports dashboard gives the user a deep and immediate understanding of the data of each of the key metrics listed above. As with Insights, by simply selecting and comparing a date range, you can drill down information at a daily level, and even further slice and dice the information at the task categorisation level.

Huddle Reports

Remote workforce management with Huddle depends upon regular check-ins by employees, which consequently feeds data concerning the key metrics. Recording and tracking data consistently creates an ecosystem in the remote work environment where teams are aware of their overall and individual productivity, and can accordingly channel their efforts to meet the departmental and organisation goals.

Measuring engagement with remote work analytics

Engagement happens when employees’ personal selves are aligned with what they do at work. The thought may be abstract, but, it has served as a driver for the development of tools that can measure employee engagement, including for teams that work remotely.

With peopleHum’s intelligent people analytics, engagement can be measured through surveys, recognitions, and parameters that you determine to best represent the company’s goals and objectives.

Pulse Clouds

You can have engagement measured through surveys. Timely surveys such as pulse surveys can gather employee sentiment on topics pertaining to the employee’s wellbeing and productivity on a regular basis. By feeding the information into peopleHum’s integrated cloud generator, you can get an immediate view of the predominant sentiments across the team, department, and organization

Engagement Heatmap

Alignment, leadership, a feeling of belonging, recognition, work-life balance are amongst the many factors that drive employee engagement. With an engagement heat map, you can track engagement across various parameters of engagement, and get a map of engagement rates across departments. Furthermore, insights extracted from the heat map give you immediate information about your most and least engaged teams, growth rates, and other pertinent engagement indicators

Engagement Heatmap and insights

Performance management with remote workforce analytics

Liking talent to performance is critical, especially in virtual or remote work. In lieu of that, Key Performance Indicators or KPIs have always been important for keeping a pulse on individual and organizational performance. The KPIs that are established need to align with the overarching goals of the organization, otherwise they would be redundant.

peopleHum’s performance management system, integrated with intelligent people analytics, measures remote workforce performance against their KPIs and goals, and also gives insights into employee performance and other growth trends.

Goal tracking

Under goal tracking, organizational plans are broken down in departmental and team goals. The progress of the employee and the team towards these goals are tracked through a specific metric and for their alignment with the overarching goal. So, every time you enter the Goals tracker, you get an immediate status of progress.

Goal tracking

Performance Insights

Performance insights provides a wider view of organizational performance, including the percentage of employees that have defined goals for themselves and are accordingly aligned to organizational goals. The performance index also takes into account each department’s participation rates in appraisal activity, growth in performance, and in addition, extracts insights that give an immediate look into the organization’s performance rating.

Performance index and insights

Build a sustainable ecosystem with remote work analytics

People analytics is important because they help teams set goals, measure their progress and alignment with the organization’s goals, and ultimately optimize business processes. In this age digitization of businesses, people operations needs to be driven by intelligent and powerful data. The uses illuminated above represent three among various other systems within peopleHum that utilise intelligent analytics to provide real time and historic information on workforce trends.

In order to build a sustainable ecosystem of growth, especially for a remote workforce, you need to have the right tools that help you nurture such an ecosystem. peopleHum’s toolkit of intelligent analytics encompasses the various requirements of businesses. You know the famous words of Edwards Deming:

“Without data you’re just another person with an opinion.”

Data is the present and the future of HR. So, come take a look at how you can build a sustainable ecosystem with remote work analytics. Huddle, Engage, and Perform - three essential metrics to measure growth across teams, remote or in office. Make the best use of data, starting today.

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