Job Description Templates

>

Help Desk Manager

Post this optimized

Help Desk Manager

Job

or customize it as you see fit

peopleHum hero button section curve image

Title

Help Desk Manager

Job Description

Post Body

We are searching for a certified help work area supervisor to join our group. You will be answerable for driving our specialized help group to give phenomenal client support and resolve every specialized issue. As a Help work area supervisor, you ought to have a strong specialized foundation joined with client assistance experience. A critical thinking disposition with a capacity to rouse your group to accomplish explicit objectives are fundamental abilities to perform well in this position. Eventually, you ought to have the option to guarantee excellent specialized help and increment customer fulfillment.

Help Desk Manager

Responsibilities

  • Deal with the assist work area with joining and assess execution
  • Guarantee client support is convenient and exact consistently
  • Select, train and backing help work area agents and experts
  • Set explicit client assistance principles
  • Add to further developing client assistance by effectively reacting to questions and dealing with objections
  • Set up prescribed procedures through the whole specialized help process
  • Circle back to clients to distinguish spaces of progress
  • Foster day by day, week after week and month to month covers assist work area with joining efficiency
  • Give client input to the fitting inside groups, similar to item engineers

Help Desk Manager

Requirements

  • Demonstrated work insight as a help work area supervisor
  • Hands on experience with assistance work area and controller programming
  • Strong specialized foundation with a capacity to give directions to a non-specialized crowd
  • Client care situated with a critical thinking disposition
  • Astounding composed and verbal interchanges abilities
  • Group the board abilities
  • BSc degree in Computer Science, Information Technology or applicable field
Communcation

Step 2:

Start your free trial today!

This organization name already exists!

You are an existing user, please sign in

Please enter a valid email id

Email field can not be empty!

This domain name already exists!

By submitting the form, you agree to our Terms and Conditions

Or post using

Office 365

Google

Slack

Thank You!

Verify your email

One last step! An email has just been sent to you from peopleHum. Please click on the link in that email to verify your account.
Oops! Something went wrong while submitting the form.

What happens next?

Step 3
POST ACROSS JOB BOARDS
After you create your account, we'll generate shareable links that you can use to publish across top job boards & social channels.
Step 4
SOURCE, EVALUATE & HIRE
Source candidates, contact applicants, schedule interviews, share feedback and find the right talent.

Frequently Asked Questions

Where can I post jobs for free?

Using peopleHum's free trial account, you can post your job ad for free to multiple job boards including Indeed, LinkedIn, Google, Glassdoor, Facebook and more for 14 days.

When do I have to pay for my job?

You can try peopleHum for free for 14 days. After 14 days, the links to your job openings will expire, but you’ll still be able to access your peopleHum account to see all of the candidates who applied. If you want to keep your job live, you can get in touch with us here.

Why is peopleHum better than other job posting tools?

peopleHum allows you to share your job links to multiple job boards! Once candidates are rolling in, peopleHum provides you with all of the advanced tools you need to screen, schedule, evaluate and select the best candidate for your job.

Schedule a Demo !

Get a personalized demo with our experts to get you started
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Contact Us!

Get a personalized demo with our experts to get you started
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.