Job Description Templates

>

Hotel Front Desk Agent

Post this optimized

Hotel Front Desk Agent

Job

or customize it as you see fit

peopleHum hero button section curve image

Title

Hotel Front Desk Agent
Job Description

Post Body

We're searching for a well-dressed, courteous hotel front desk agent to greet visitors, manage online and telephone reservations, and verify payment methods during check-in. With visitors and other hotel workers, you should maintain a cheerful and professional demeanour. To be effective as a hotel front desk employee, you should provide customers with general information about the hotel and surrounding area, as well as remain current on local attractions.

Hotel Front Desk Agent
Responsibilities
  • Completing all check-in and check-out procedures.  
  • Managing reservations over the internet and by phone.  
  • Informing customers about payment options and double-checking their credit card information.  
  • Registering guests and collecting all the necessary information (like contact details and exact dates of their stay)  
  • Greeting guests and assigning rooms accordingly  
  • Upselling extra facilities and services wherever possible
  • Ensuring that all rooms are clean, tidy, and fully furnished to meet the needs of our visitors by coordinating with our cleaning staff.  
  • Confirming group reservations and making special arrangements for VIP clients and event visitors, such as wedding guests.  
  • Providing details on our hotel, including available rooms, pricing, and facilities.
  • Maintaining accurate records of reservations and payments.
Hotel Front Desk Agent
Requirements
  • GED equivalent or high school diploma  
  • Prior experience in the sector is preferred.
     
  • Knowledge of telephone, office, and point-of-sale software is advantageous.  
  • Outstanding customer service abilities  
  • Exceptional interpersonal skills  
  • Amazing time management skills with the ability to handle numerous projects at once
  • A bachelor's degree in hospitality management is preferred.  
  • Exceptionally meticulous in her attention to detail  
  • Able to work nights, weekends, and holidays
Communcation

Step 2:

Start your free trial today!

You are an existing user, please sign in

This organization name already exists!

By submitting the form, you agree to our Terms and Conditions

Or post using

Office 365

Google

Slack

Thank You!

Verify your email

One last step! An email has just been sent to you from peopleHum. Please click on the link in that email to verify your account.
Oops! Something went wrong while submitting the form.

What happens next?

Step 3
POST ACROSS JOB BOARDS
After you create your account, we'll generate shareable links that you can use to publish across top job boards & social channels.
Step 4
SOURCE, EVALUATE & HIRE
Source candidates, contact applicants, schedule interviews, share feedback and find the right talent.

Frequently Asked Questions

Where can I post jobs for free?

Using peopleHum's free trial account, you can post your job ad for free to multiple job boards including Indeed, LinkedIn, Google, Glassdoor, Facebook and more for 14 days.

When do I have to pay for my job?

You can try peopleHum for free for 14 days. After 14 days, the links to your job openings will expire, but you’ll still be able to access your peopleHum account to see all of the candidates who applied. If you want to keep your job live, you can get in touch with us here.

Why is peopleHum better than other job posting tools?

peopleHum allows you to share your job links to multiple job boards! Once candidates are rolling in, peopleHum provides you with all of the advanced tools you need to screen, schedule, evaluate and select the best candidate for your job.

Schedule a Demo !

Get a personalized demo with our experts to get you started
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Contact Us!
Get a personalized demo with our experts to get you started
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.