We are looking looking to employ an experienced inside sales manager to oversee and ensure that inside sales operations run smoothly. To be successful as an inside sales manager, you should have strong leadership skills and ensure that inside sales employees comply with company policies. Ultimately, an exceptional Inside Sales Manager should be able to communicate effectively with inside sales employees and customers as well as demonstrate excellent problem-solving and analytical skills.

This role is ideal for candidates who enjoy sales, teamwork and inspiring others to give their best in finding opportunities and achieving great outcomes.

• Manage and oversee the work of inside sales representatives team
• Coach, train, evaluate and monitor sales representatives performance
• Set and track sales targets and KPIs
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Educating inside sales staff on effectively answering common customer questions.
• Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.
• Maintaining an accurate record of all leads and actual sales.
• Recommending and implementing improvements to current sales practices and procedures as needed.
• Addressing and resolving customer complaints.

• Bachelor's degree in marketing, business administration, business management, or related field.
• Proven experience working as an Inside Sales Manager.
• Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software.
• In-depth understanding of the sales process
• Excellent communication, interpersonal and team management skills
• Strong leadership skills with the ability to coach and motivate a team
• Strong analytical and organizational skills
• Driven and ambitious individual with a strong desire to succeed
• Numerical abilities and problem-solving attitude