Job Description Templates

>

IT help desk

Post this optimized

IT help desk

Job

or customize it as you see fit

peopleHum hero button section curve image

Title

IT help desk
Job Description

Post Body

We are searching for an able Help work area specialist to give quick and valuable specialized help on PC frameworks. You will answer questions on essential specialized issues and proposition counsel to address them.

A magnificent Help work area specialist should have great specialized information and have the option to impart successfully to comprehend the issue and clarify its answer. They should likewise be client arranged and patient to manage troublesome clients.

The objective is to make an incentive for customers that will assist with protecting the organization's standing and business.

IT help desk
Responsibilities
  • Fill in as the principal resource for clients looking for specialized help via telephone or email
  • Perform remote investigating through symptomatic methods and appropriate inquiries
  • Decide the best arrangement dependent on the issue and subtleties given by clients
  • Walk the client through the critical thinking process
  • Direct irritating issues to a higher degree of help staff
  • Give exact data on IT items or administrations
  • Record occasions and issues and their goal in logs
  • Follow-up and update client status and data
  • Pass on any criticism or ideas by clients to the suitable inside group
  • Distinguish and propose potential enhancements for systems
IT help desk
Requirements
  • Demonstrated insight as an assistance work area professional or other client service job
  • Well informed with working information on office mechanization items, data sets and controller
  • Great comprehension of PC frameworks, cell phones and other tech items
  • Capacity to analyze and resolve fundamental specialized issues
  • Capability in English
  • Phenomenal relational abilities
  • Client situated and cool-tempered
  • BSc/BA in IT, Computer Science or applicable field
Communcation

Step 2:

Start your free trial today!

You are an existing user, please sign in

Please enter a valid email id

Email field can not be empty!

This domain name already exists!

This organization name already exists!

By submitting the form, you agree to our Terms and Conditions

Or post using

Office 365

Google

Slack

Thank You!

Verify your email

One last step! An email has just been sent to you from peopleHum. Please click on the link in that email to verify your account.
Oops! Something went wrong while submitting the form.

What happens next?

Step 3
POST ACROSS JOB BOARDS
After you create your account, we'll generate shareable links that you can use to publish across top job boards & social channels.
Step 4
SOURCE, EVALUATE & HIRE
Source candidates, contact applicants, schedule interviews, share feedback and find the right talent.

Frequently Asked Questions

Where can I post jobs for free?

Using peopleHum's free trial account, you can post your job ad for free to multiple job boards including Indeed, LinkedIn, Google, Glassdoor, Facebook and more for 14 days.

When do I have to pay for my job?

You can try peopleHum for free for 14 days. After 14 days, the links to your job openings will expire, but you’ll still be able to access your peopleHum account to see all of the candidates who applied. If you want to keep your job live, you can get in touch with us here.

Why is peopleHum better than other job posting tools?

peopleHum allows you to share your job links to multiple job boards! Once candidates are rolling in, peopleHum provides you with all of the advanced tools you need to screen, schedule, evaluate and select the best candidate for your job.

Schedule a Demo !

Get a personalized demo with our experts to get you started
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Contact Us!

Get a personalized demo with our experts to get you started
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.