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Retail Banker

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Retail Banker

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Title

Retail Banker
Job Description

Post Body

We are looking for a Retail Banker to assist our customers and advise them on their finances. You’ll be the face of our bank and we’ll depend on you to provide high-quality customer service.

Retail Banker
Responsibilities
  • Open and close checking and savings accounts
  • Advise customers on financial services (e.g. lines of credit and mortgages)
  • Cross-sell products and services
  • Approach and sign on new customers
  • Collaborate with other professionals to ensure high-quality customer service
  • Perform various clerical tasks (e.g. filing)
  • Handle customer complaints and solve problems
Retail Banker
Requirements
  • Proven experience as a retail banker or similar role; sales or customer service experience is a plus
  • Knowledge of retail banking rules and procedures
  • Working knowledge of banking software and MS Office
  • Patience and problem-solving ability
  • Customer-oriented attitude
  • Outstanding communication skills
  • BSc/BA in Accounting, Business Administration or related field
Communcation

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