Job Description Templates

>

Inside Sales Representative Job Description

Inside Sales Representative Job Description

peopleHum hero button section curve image

Inside Sales Representative Job Description

We are looking for a driven and articulate inside sales person to join our sales team. Inside sales reps are in charge of generating new leads, engaging with customers, understanding their needs, and maintaining a seamless sales process. You must be able to close sales and fulfil deadlines. You must be able to establish an immediate rapport with customers and achieve customer satisfaction to be effective as an inside sales professional. In addition to being competitive, a great inside sales person should also be an excellent listener.

Inside Sales Representative Job Responsibilities

  • Contacting clients, making outbound calls to new customers, and following up on leads are all tasks that must be completed.  
  • Identifying sales prospects by understanding clients' wants.  
  • Answering queries from potential consumers and giving extra information via email.  
  • Keeping up to current on product and service information.  
  • Creating and managing a client database, both existing and potential.  
  • Explaining and demonstrating product and service characteristics.  
  • Keeping up with competitors' products and services.  
  • Upselling items and services is a good way to make money.  
  • New lead research and qualification.  
  • Closing sales and meeting sales targets are two of the most important aspects of a salesperson's job.

Inside Sales Representative Job Requirements

  • Proven inside sales experience  
  • A track record of exceeding quotas  
  • Strong phone presence and experience dialling dozens of calls per day  
  • Working knowledge with Salesforce.com or a similar CRM  
  • Excellent communication skills, both verbally and in writing  
  • Excellent listening and presentation abilities  
  • Ability to multitask, prioritise, and successfully manage time  
  • A bachelor's or master's degree, or its equivalent, is required.