Senior Account Manager Job Description
We're looking for a motivated and results-oriented senior account manager to oversee various client accounts. Maintaining a thorough understanding of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to meet client expectations are all responsibilities of the senior account manager.
Senior Account Manager Job Responsibilities
- Prospecting for new clients and following up on leads.
- Creating and implementing strategic plans for account management and growth.
- Retaining clients and the developing solid, trusted connections.
- Identifying new business opportunities within your portfolio by understanding client demands.
- Providing excellent customer service and ensuring that customers are satisfied.
- Collaborating with internal teams to deliver solutions
- Identifying areas where improvements can be made and suggesting new tools and methods.
- Assisting sales teams in achieving their goals and improving their performance.
- Creating and maintaining a thorough grasp of our company, products, competitors, and industry.
Senior Account Manager Job Requirements
- Work experience as a Senior Account Manager with a track record of success
- Working knowledge of CRM software and Microsoft Office (particularly MS Excel)
- Knowledge of sales performance metrics
- Excellent communication skills and a customer service mindset are required.
- Management abilities in a group
- Strong organisational and analytical abilities
- A bachelor's degree in business administration, sales, or a related subject is required.