HRM It is much more than just solving internal disputes. Or presenting a lovely work culture in front of potential candidates and managing legal affairs. Human resource management is about building people of the organisation. It is about ensuring employee engagement, conducting fair company-wide practices and maintaining the overall health of the organisation. An HR manager is responsible for all these individual functionalities. Therefore, is always open to receiving feedback, inputs and growing its HR network so that he/she is able to learn from the policies of other organisations. Usually, an HR manager would have a closed discussion with the CXOs and the management of the organisation. A common outcome is to get support from the best HR software in India because it-
- Solves recruitment issues
- Streamlines on-boarding, training and development
- Facilitates performance management and evaluation
- Tracks leaves and simplifies exit management
In fact, there are many more technicalities to this that makes it easier for HR managers, business leaders and employees to easily understand the complexities involved in an HR software.
A human resource management system or HRMS, as we simply put it, has a lot to offer to every organisation. This is because human resource management plays a vital role in preventing company-wide anarchy. It is hugely cost effective because employee disengagement costs every company loads of money.
Here are a few tips and tricks to master the art of human resource management so new HR professionals can find guidance and experienced ones can review their regular practices.
The art of Human Resource Management – Tips and Tricks 101
Understand your people
The trick is to be tough but be empathetic at the same time. As an HR leader, you must be familiar with the personal and professional lives of your employees. Unless of course an individual employee would want to maintain discretion. Otherwise, it is important for an HR leader to at least know about the important personal and professional details because these details affect the daily employee performance on some level or the other.
So, it is important to keep tabs on the strengths and weaknesses of your employees so that being an HR leader, you are able to help them get better and perform better. It is a big investment but it’s an investment that pays off in the short as well as the long run!
Recognise your role
HR managers are strategic business partners of every organisation. As an HR leader, you focus on employee engagement, performance management, talent management, you foster innovation and help bring company-wide collaboration by breaking stereotypes and handling internal conflicts. That’s what successful human resource management is all about.
Therefore, you must align your role with the business goals and vision and create an HR business plan that complements planning of the company strategy, which is completely results driven.
Be tech savvy
Today, it is a must to understand the technological know-hows and create working plans based around them. If you need to integrate an end-to-end HR software then having technical knowledge is a must. This is because you will have to know the various offerings and functionalities of the software to manage payroll, track leaves and attendance, manage employee information, taxes, scheduling and more.
Increase your network
The fastest way to increase your knowledge and skill, and expand your business connections is via networking. This way you get to meet other professionals in your domain, find out how they manage HR policies in their respective organisation and what different is it that they do to make sure that their employees are satisfied, engaged and are able to perform better every quarter.
With this knowledge, you will have enough confidence in participating in the business strategy planning and execution meetings.
As an HR leader or a professional, it is quintessential to be in regular touch with your employees. You have to be their shoulder to lean on whenever they are in distress and are unable to find a direction or focus on their work. This is because it is normal and human to get distracted every once in a while or to be lost. This is where your knowledge about HR and expertise come handy and useful to bring back the lost energy of your employees.
Staying organised is the biggest responsibility of any HR leader and professional. Scheduling interviews, interacting with candidates, helping employees with their work and personal matters, evaluating business strategies and planning, conducting on-time and fair evaluations, and more. All of this is only possible when you stay organised.
Lead by example
As an HR leader or a professional you have to set company-wide examples by following these examples yourself. You must always walk the talk. If you expect your employees to be on time at work then you yourself must be at work by the time they reach or maybe even before them. If the company as a whole expects its employees to behave and control their conduct in a certain way then as an HR leader, you must abide by these rules to encourage employees for doing the same.
Document the process for consistency
Consistency matters, rest everything is secondary. If you want to ensure that you are able to maintain a consistent approach in your work, then documenting the processes is the key. If you want to train and help other HR professionals develop in their career then sharing this documentation with them should be the first and foremost task. When new HR professionals read more about the company culture and practices then they will be able to focus on the right direction and deliver better.
Hire people better than you
There’s a trick in following this tip. In most cases what happens is that the interviewer feels that the candidate is trying to negate whatever they are saying or trying to play too smart. However, HR analytics shows that candidates who disagree with you will help you get a new, fresh perspective towards your business and work culture. No doubt, the difference of opinion may not be in line with your company vision and goals but there’s always something new to learn about your business if you are open to it.
So, hire people better than you who can show you the same business strategy under a different, and maybe better light.
Pay special attention to on-boarding, training and development
Paying special attention to on-boarding, training and development of an employee is an important feature of creating a seamless candidate experience. The first few initial months are crucial for developing the newly on-boarded employee because that person is now surrounded in a new work environment. It takes time to get comfortable around and adjust with the new faces and policies. Therefore, it is an important part of human resource management to help them get comfortable with regular sessions, learning material and first-hand experiences.
Be a culture consultant
HR leaders are no less than a professional culture consultants. They are the ones who create HR policies for the company and for their employees in order to maintain consistency in the work culture and ensure that the work environment is healthy. So, it is quite necessary that HR leaders see themselves as culture consultants, who are involved in building a great company culture for their employees.
Involve employees in the process
When you create a process at work it is generally for the benefit of employees. Therefore, involving the employees while creating the process is important and somewhat necessary. Otherwise, it will be like building a house for someone without knowing what their requirements and likings are.
You can always conduct sessions with your employees in order to involve them more in the company processes. If you'd like to know more about the candidates, you must know certain tips and tricks to get comfortable with phone interviews.
Enable strategic alignment to build a brand
Strategic alignment is what refers to the alignment with business goals and vision. It is important for each and every employee to be on the same page and contribute in their own ways towards a common goal. This is how companies succeed and HR leaders become successful. This is important for the growth of the company and building a brand.
Identify areas of focus
When you know about the areas on which you need to focus, you are able to guide your employees better. Is recruitment a focus of area? Is there something going wrong with engagement? Are you unable to retain top talent due to certain lags or miscommunication? You must figure it all about before you create a business plan or set goals for the next quarter.
Launch a talent community
A talent community is what contributes majorly to human resource management because it is about inculcating talent. You want to hire the right talent for your organisation and once they are in, you want to retain them. Therefore, launching a talent community is what keeps them hooked, engaged and encouraged to perform well throughout every quarter.
A talent community will encourage top performers to keep doing well. It will further encourage other employees to give their 100%. As a result, the process will contribute towards building an authentic and collaborative work culture. In this, everybody learns from everybody. There is minimum display of competition and jealousy. Internal conflict is at a bare minimum level because everybody is excited to learn more and improve.
Build relationships and an emotional connection
It is important for HR leaders to build healthy professional relationships with their employees. This is because there should be someone at work with whom employees can let their heart out. As much as everyone avoids talking about it but at times employees get stressed out. It happens when there’s too much work or too much going on in their personal lives.
Therefore, a personal and emotional connection is what keeps them going and helps them focus on their work better.
Utilise social media
Social media is the best way to build and increase your network. It is one of the finest channels to read about what’s latest in HR technology. You get to know how other organisations are helping their employees get better at what they do. Social media is helping HR leaders stay connected. They share their views on company culture, how they deal with internal conflicts and best practices to create a healthy work environment.
Prioritise quality over quantity
Whether it is about recruitment or retention, you must always prioritise quality over quantity. Some companies have it wrong by believing that increasing the frequency would do the trick. However, that’s neither right nor ethical. Therefore, you must ensure that your work is genuine and authentic. So, throughout the process you are able to maintain consistency by prioritising quality over quantity.
Hope you found these 18 tips and tricks in the art of human resource management useful. Embrace these with your usual style of working to create a distinct employer and HR brand.